Shopping by CNFans
https://cnfans.com/
CNFans is a cross-border e-commerce platform focused on international markets, offering a one-stop service for global users to purchase Chinese goods, handle international logistics, and access after-sales support. Key details are organized below:
1. Core Features
• Purchasing Agent Service: Integrates products from Chinese e-commerce platforms like Taobao, Tmall, and JD.com, allowing users to directly purchase items and generate agent orders.
• Logistics Integration: Provides smart warehouse allocation, package consolidation, shipping cost estimation, and partners with international logistics companies for global delivery with real-time tracking.
• Specialized Services:
o Video Product Verification: Free HD quality inspection videos for remote pre-purchase checks.
o Multilingual Support: Interface language customization for non-Chinese users.
2. Technical Implementation
• System Architecture: Real-time API integration with major e-commerce platforms for synchronized product data.
• Payment Methods: Supports Alipay, WeChat Pay, PayPal, and other international payment gateways.
• Mobile App: iOS app (available on Apple App Store) for order management and logistics tracking.
3. Operations & Compliance
• Marketing: Utilizes social media campaigns, KOL collaborations (e.g., live-stream shopping), and SEO/SEM advertising.
• Regulatory Compliance: Adheres to cross-border e-commerce tax policies and implements robust data security measures to protect user privacy.
4. Customer Support
• After-sales Protection: Includes return/refund processes, 24/7 customer service, and user review systems.
• Value-added Services: Custom packaging, expedited shipping channels, and personalized options.
5. Domain & Certifications
• Uses the .fans top-level domain, which is approved by the Chinese Ministry of Industry and Information Technology (MIIT) for legal registration and filing in China.